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Responsible Gaming

Community Responsibility

LV8888 is committed to responsible gambling. Remote gambling is a legitimate form of entertainment that is experienced by millions of players worldwide. For most players remote gambling is an enjoyable experience, however, the reality must be accepted that a small percentage of players engaging in remote gambling might be underage or might have a problem with gambling taking over their life and finances.
Being a socially responsible company means taking caring of our players, means having a proactive approach about the problems that affect the community. This is why LV8888 has adopted and is fully committed to the strictest application and enforcement of the following policies:

Limiting Access by Minors
LV8888 requires new players to declare that they are of lawful age in their respective jurisdiction and at least 18 years old. Should we have a suspicion of a false declaration or minors attempting to use our services we will further pursue reasonable measures to verify this. In this respect, if we have a suspicion to this extent, we reserve the right to suspend a betting account and request proof of identity and age from the player to verify compliance with this policy. Furthermore, to ensure that minors do not play on our gaming site, we require the Name, Address and Date of Birth of all our players upon sign up information that is declared by the player to be truthful and accurate.
We also ensure that our advertising, sponsorship and promotional activity are not targeted at minors.
LV8888 does not allow anybody under gaming age to use our services. This policy is in full compliance and exceeds the requirements of the Rules and Regulations of the remote gambling authority that oversees and licenses our operation: First Cagayan Leisure and Resort Corporation (FCRLC) for the Cagayan Economic Zone Authority (CEZA), of Santa Ana, Cagayan, Philippines.

We pledge to do all we can but we need your help also:
Use child protection software to block remote gambling sites from computers minors might have access to.
Do not leave the computer unattended when you are logged on to our site.
Do not share your credit card or bank account details with minors.
Do not leave the “Save Password” option enabled on any lv8888.co login screen.
Create separate profiles for minors on computers so that when they log in they cannot access your information.
If you suspect someone under the age of 18 (or the lawful age in their respective jurisdiction) is registered with us as a registered player, please contact us immediately.

Controlling Compulsive Gambling
Compulsive gambling does not benefit LV8888. We strive to have a safe, fun environment on our site. Compulsive gamblers are a problem for their families, friends and their lives, creating an unstable, unsafe environment.
LV8888 is committed to detecting and reducing compulsive gambling. We have a system to track player’s activities, and we are constantly working to design and enforce controls designed to limit gambling patterns that are out of control.
While the majority of people do gamble within their means, for some, it can spiral out of control. We strive not only to identify compulsive gamblers, but also help them address their problem and prevent other players from becoming compulsive gamblers.

In order to help you keep control, we would like you to remember the following:
Gambling should be seen as entertainment, address it as if you are paying for entertainment so do not over pay for your entertainment.
Gambling should NOT be seen as a genuine way of making money.
Avoid chasing losses.
Only gamble what you can afford to lose.
Keep track of the time and amount of money you spend gambling.
If you need to take a break from gambling, contact us for a self-exclusion or suspension account.

LV8888 follows the guidelines of institutions dedicated to addressing the social impact of gambling. To help players gamble responsibly, we commit to work with these institutions to develop responsible policies and practices.

Raising Standards Worldwide

LV8888 wants to increase the standards in our target territories. Hence, we are self-imposing standards of utmost responsibility, integrity, transparency, legitimacy and awareness. We work to raise the bar of integrity worldwide because we believe that operating at the highest standards benefits everyone.

Accountability and Integrity
We believe that we are only as good as our players’ perception of us. Therefore, the highest level of integrity is the only standard by which LV8888 can operate to have our players have that perception of us.

Transaction Processing
LV8888 adheres to all laws in its jurisdiction pertaining to fund transactions, and additionally LV8888 abides by accepted fund transaction standards of internationally recognized payment processing entities.

LV8888 is committed to prompt payment of player requests.

Commitment to Customer Service
At LV8888, our highest priority is player satisfaction. That’s why you can contact us in a various number of ways through our Online Customer Service Team is available 24 hours a day, seven days a week to offer technical support, aid in dispute resolution, and answer your questions.